Last updated: May 20, 2024 — Your privacy matters to us. Learn how we collect, use, and protect your data.
We collect information you provide when registering an account, submitting clinical cases, and communicating with our support team. This includes your name, email address, phone number, professional credentials, clinic information, and patient clinical data (scans, photos, radiographs).
Your information is used solely for the purpose of providing our clear aligner manufacturing services, processing your cases, communicating with you about your orders, and improving our platform. We do not sell or rent your personal information to third parties.
We implement industry-standard security measures including SSL/TLS encryption, secure data storage, access controls, and regular security audits. Patient clinical data is encrypted both in transit and at rest. Access to your data is restricted to authorized personnel only.
We retain your account information and case data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations. You may request deletion of your data at any time by contacting our support team.
You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing activities. To exercise these rights, please contact us at support@wealigner.com. We will respond to your request within 30 days.
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We may update this Privacy Policy from time to time. Material changes will be communicated via email or through a notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.